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PRIVACY POLICY

Effective Date: 09/10/2025

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AlphaZenandHealth   ("we", "us", "our") is committed to protecting the privacy and personal data of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website [insert website URL] ("Site"), make a purchase, or otherwise interact with us.

We are located in Atlanta, Georgia, United States, and comply with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR") for individuals located in the European Economic Area (EEA).

1. Who we are.

Nature’s Touch and Beauty
Atlanta, Georgia, United States
Email: NatureProf@gmail.com
Website: touchofnatureandbeauty.net

We are the data controller for the purposes of the GDPR and are responsible for your personal data.

2. Personal Data We Collect

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We collect and process the following categories of personal data when you use our Site or services:

a. Information You Provide Directly

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (handled securely by third-party processors)

  • Any communications you send to us

b. Information Collected Automatically

Through cookies and similar technologies, we collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and interactions on the Site

  • Referring URLs and access times

c. Information from Third Parties

We may receive data from:

  • Payment processors (e.g., PayPal)

  • Our dropshipping suppliers (for order fulfillment)

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3. Legal Basis for Processing Personal Data (GDPR)

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We process your personal data based on the following legal grounds:

  • Contractual necessity: To process and fulfill your order

  • Consent: For marketing communications or placing cookies (where applicable)

  • Legal obligations: For compliance with tax, accounting, and regulatory requirements

  • Legitimate interests: To improve our services, prevent fraud, and operate our business effectively

4. How We Use Your Personal Data

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your purchases or customer service inquiries

  • Send marketing communications (with your consent)

  • Manage our website operations and improve performance

  • Comply with legal obligations

  • Detect and prevent fraud and abuse

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Provide essential site functionality

  • Analyze usage and improve the user experience

  • Personalize content and ads (where applicable)

You can manage or disable cookies through your browser settings or through a cookie consent banner if you are accessing from the EU/EEA.

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6. Sharing Your Information with Third Parties

We only share your personal data when necessary and with appropriate safeguards in place. This includes:

a. Suppliers (Dropshipping Partners)

To fulfill your orders, we share your name, shipping address, and contact details with third-party suppliers.

b. Payment Processors

We use PayPal and secure credit card processors to handle payments. Your payment data is transmitted directly to these providers and is not stored on our servers.

c. Service Providers

We use trusted third-party service providers, including Wix.com for website hosting, email providers, and analytics platforms. These providers are contractually obligated to protect your data and may only process it on our behalf.

d. Legal and Regulatory Disclosures

We may disclose your data where required by law or to protect our rights, comply with a legal obligation, or enforce our terms of service.

7. International Data Transfers

As a U.S.-based business, your personal data may be transferred outside of the EEA, including to the United States. We ensure that appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Transfers to providers certified under recognized compliance frameworks or with adequate protection levels

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including:

  • Legal, accounting, and tax purposes

  • Customer service and dispute resolution

  • Marketing (where consent has been given, until withdrawn)

Typically:

  • Order and transaction data is retained for up to 7 years (as required for legal and tax compliance)

  • Marketing data is retained until you withdraw your consent

  • Contact form and support request data is retained for 1–2 years

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9. Your Rights Under the GDPR

If you are located in the EEA, you have the following rights under GDPR:

  • Right to access – Request a copy of the personal data we hold about you

  • Right to rectification – Request correction of inaccurate or incomplete data

  • Right to erasure – Request deletion of your data (subject to legal exceptions)

  • Right to restrict processing – Request us to limit processing in certain circumstances

  • Right to data portability – Receive your data in a commonly used format

  • Right to object – Object to processing based on our legitimate interests or for direct marketing

  • Right to withdraw consent – Withdraw your consent at any time

  • Right to lodge a complaint – Contact your local supervisory authority if you believe your rights have been violated

To exercise your rights, contact us at: 

AlphaZenProf@gmail.com

10. Your Right to Lodge a Complaint

If you are located in the EEA, you have the right to lodge a complaint with your local data protection supervisory authority. A list of EU supervisory authorities can be found here:
https://edpb.europa.eu/about-edpb/board/members_en

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If you believe that we have collected data from a child, please contact us immediately.

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12. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted connections (HTTPS)

  • Secure payment gateways

  • Access controls and limited data access internally

  • Regular review of our security policies and practices

​13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this policy. Your continued use of the Site after updates constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you may contact us at:

AlphaZenandHealth
Atlanta, Georgia, United States
Email: AlphaZenProf@gmail.com
Website: www.alphazenandhealth.com

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